PRIVACY POLICY

Effective Date: 01 May 2026

1. Introduction

This Privacy Policy explains how SreeViewer collects, uses, and protects your data.

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2. Information We Collect

a) Account Information

• Name
• Email address
• Phone number
• Company details

b) Technical Data

• IP address
• Device information
• Operating system
• Usage logs

c) Session Data

• Connection metadata (NOT content unless explicitly required)
• Session duration
• Device identifiers

⚠️ Important:
SreeViewer does NOT access or store your files, screen content, or communications unless required for troubleshooting and with your consent.

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3. How We Use Your Information

We use your data to:

• Provide remote access services
• Improve performance and security
• Offer customer support
• Process payments

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4. Data Sharing

We do NOT sell your data.

We may share data with:

• Payment providers
• Cloud infrastructure partners
• Legal authorities (if required by law)

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5. Data Security

We implement:

• End-to-end encryption (where applicable)
• Secure authentication mechanisms
• Firewall and intrusion detection systems

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6. Data Retention

• Account data: retained as long as account is active
• Logs: retained for security and compliance purposes

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7. User Rights

You have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent

Requests can be sent to:
📧 support@sreeviewer.com

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8. Cookies & Tracking

SreeViewer may use cookies for:

• Login sessions
• Analytics
• Performance improvements

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9. Third-Party Services

We may integrate with third-party tools. Their privacy policies apply separately.

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10. Children’s Privacy

SreeViewer is not intended for users under 18 years.

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11. International Data Transfers

Your data may be processed outside India with appropriate safeguards.

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12. Updates to Policy

We may update this Privacy Policy periodically.